Wednesday, July 20, 2011

So, Hows That New InterAct System Working For Ya?

Yep, frustrating we know. We just wonder whose decision it was to launch a new 911 problem without the bugs being worked out ahead of time. It's not like lives are at stake here.

Oh wait, wasn't "The Wiz" Miller named communications director?

6 comments:

Anonymous said...

I know that this is a Police blog and you all don't like Radio commenting on it but I have to say something. IT FREAKIN SUX, I mean SUX like Dyson, HOOVER, and any other vacuum analogy. Nothing beats citizens screaming at me because a street that they have lived on for an UMPteen number of years is showing to NOT exist in the system. And of course NOTHING beats when a unit gives me their 10-48 or SS or whatever and I type in exactly what they said and AWESOME InterAct not only DOESN'T take what I typed but it puts in 2 streets I didn't even enter. Now I got the unit yelling at me and the system deciding to take a pause (i.e. FREEZING for like 5 minutes) for the cause. Thanks InterAct! You make me want to jump out the freakin window!!

TiQuavious DeShawn Ellis said...

Um, wonder if Lil Vernon has any "consultant" friends that work for InterAct. I'd bet he does, if I was a bettin man.

Anonymous said...

VisionAir worked great, but I guess they didn't kiss the right butt or have the right friends.

Anonymous said...

Anon 4:36,
We don't mind Radio commenting on her at all and as a matter of fact we encourage it. Thanks for the post and it's good to hear a Radio Operator's point of view. Now we really know it sucks on both ends. Welcome to the blog and remember that we're all on the same team so you are one of us as far as I'm concerned.

Anonymous said...

I'm going back to carrying wood and a blanket in the trunk.........that way I can send smoke signals.......worked then.....sure beats the hell out of what we are using now!!!

Anonymous said...

I sure that the director of communications will see to it that it gets worked out quickly. If he doesn't the BOC will defund that title also. This will leave Ellis to have to search for another budget code to pay him under. Lets see, how many times are we going to be taken to the cleaners with new systems. Get ready when the call goes out wrong due to the system they are going to want blood. We have seen it before.